MAT 510 Week 8 Homework

Need by 11/27/16 6:00 PM @ $4.00 per question

Table: Invoice Experiment Error

Customer Size: Small (-), Large (+)

Customer Location: Foreign (-), Domestic (+)

Product Type: Commodity (-), Specialty (=)

Reference: Moen, Nolan, and Provost (R. D. Moen, T. W. Nolan and L. P. Provost. Improving Quality through Planned Experimentation. New York: McGraw-Hill, 1991)

Use the date in table above and answer the following questions in the space provided below:

1.     What is the nature of the effects of the factors studied in this experiment?

2.     What strategy would you use to reduce invoice errors, given the results of this experiment?