the main server room, the IT infrastructure, the IS infrastructure, the case studies

Julie Snelson, Director IT Services March 2014 University Informa0on/Business Systems Essential that they are... Reliable Resilient Secure Effective Integrated (to you and behind the scenes) Mixture of purchased and developed information systems Over 30 University Information/Business Systems University Informa0on/Business Systems Student System Finance, HR, Payroll System Library Blackboard System Timetable System Estates System On-­-line Services/Applications (e.g. MyBangor) Databases (Oracle, Ingres etc.) IT Infrastructure -­-Servers/Network etc Business Intelligence/Data Warehouse/Reporting System Integra0ng processes, data and systems Integration of the student system with Blackboard/MyBangor Student systems shares data with Blackboard & MyBangor e.g: Student details (e.g. your names) Module information (ICP-­-1043, ICP-­-4143) Module Organiser /Lecturer (Franck Vidal) Assessment results Business processes critical – student/module registration creates the above relationship Data quality critical – missing, erroneous or delay in updating information means students (or staff) can’t access Blackboard, or can’t see the correct data (e.g. correct modules) Challenges Large organisation – many people and processes Strategy and governance – deciding how to target resources to develop university systems Changing demands, constant changes to systems e.g. UK Border Agency rules, regulatory reports/changes Delivering successful systems – people, programme and project management -­-Prince ‘light’ Technology changes – programming languages, application upgrades, database upgrades, security Costs