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Task Details

Watch the episode of Undercover Boss – Cinnabon – provided on the following page: https://www.youtube.com/watch?v=Z1FF9Y_pJ-M , and answer the questions below.

Submit your answers, along with the assignment sheet, typed in an organized and neat format. Hard copy submission is required (IT2)

Questions:

1. While watching the episode mentioned, identify how the manager, who is undercover in his/her company, shows evidence of performing Mintzberg managerial roles within his/her organization. Be specific. If you feel that the manager does not show evidence of these roles explain why you think he/she failed to demonstrate these actions. (CS3)

2. In your opinion, do you think this person is a good manager? Why or why not? Use specific examples from this episode to clarify your answer. (E3)