Leadership/Conflict resolution

This is 2 separate assignments please do not combine them

#1

Review the details of the case Authority and Leadership: Rising From the Ranks from your course text, and respond to the following questions:

1. Identify the potential advantages Julie might enjoy in becoming manager of a group of which she has long been a member, and contrast these with the possible disadvantages that might present themselves because she has long been a member of this group. 
2. Describe how Julie will have to proceed in establishing herself as the legitimate possessor or supervisory authority on the unit, and describe the sources and forms of Julie’s authority.

#2

In any organization, regardless of the industry, some level of conflict and/or office bickering is inevitable and may have a damaging impact on productivity and motivation or morale. However, it is the responsibility of the manager to ensure that conflict is avoided whenever possible and, when it does occur, it is handled in an appropriate and respectful manner. With this in mind, listen to the podcast, Stop the Medical Office Bickering and respond to your selected option.

Case Study: A Matter of Motivation: The Delayed Promotion

Review the details of the case above from your course text, and respond to the following questions:

1. Thoroughly analyze the likely state of your ability to motivate yourself in your new position. In the process, comment to whatever extent you feel necessary on your level of confidence in the relative stability of your position and how this might affect your performance.
2. Describe the most likely motivational state of your HIM staff at the time you assumed the director’s position, and explain in detail why this state probably exists.
3. Based on the podcast, what are some proactive strategies that management could have used to reduce the potential for conflict in this situation?

Link- http://www.soundpractice.net/article.cfm?id=317