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profileshodel1

1.    Define organization development. State why organization development should be considered an HRD approach.

 

2.    Identify and briefly describe the three stages in Schein's change process model.

 

3.    Briefly describe the role of the change agent in the OD change process.

 

 

4.       Briefly explain why total quality management (TQM) should be considered a sociotechnical systems intervention.

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