JOURNAL ANSWER NEEDED BY 04-26-16 BY 11 PM

I will upload my syllabus that read: CRITICAL ANALYSIS AND DECISION MAKING. YOU ARE TO USE INFORMATION FROM BOTH BOOK I SENT. REALLY YOU DONT HAVE TO READ THE BOOKS WORD FOR WORD IF YOU HAVE PRIOR KNOWLEDGE IN THIS AREA. JUST SKIM THROUGH THEM. I WOULD LIKE FOR YOU TO LOOK AT WEEK 2 THROUGH 5 ONLY UNDER THE WORD INDIVIDUAL NOT LEARNING TEAM AND ANSWER ONLY THE QUESTIONS WITH LETTER BESIDE IT (NOTHING ELSE ) FOR INSTANCE WEEK 2 LOOK UNDER #2 AND ANSWER QUEST. A-G. FOR WEEK 3 LOOK AT QESTION 4 AND ONLY ANSWER QUESTION A-E AND SO ON. THE INFORMATION MUST RELATE TO WHAT I DO ON MY JOB AS RIA CUSTOMER SERVICE REP / VERIFICATION OF BENEFIT REP. MY JOB INVOLVES MAKING APPT, ANSWERING MULTIPLE LINES, VERIFYING INSUR AND REFERRAL FOR THE OFFICE. JUST TO NAME A FEW THING I DO . I WORK FOR A DR. OFFICE(LUNG SPEC). THE BOOKS FROM WHICH THE INFORMATION WILL COME FROM IS : WINNING DECISION -GETTING IT RIGHT THE FIRST TIME BY HITTLEMAN M. RUSSO, J.E & SCHOEMAKER, P.H (2002) AND THE BOOK DEFINING MOMENTS- WHEN MANAGERS MUST CHOOSE BETWEEN RIGHT AND RIGHT BY BADARACCO, J(1997) ANSWER MUST BE TYPED IN TIMES NEW ROMAN 12 / YOU CAN TYPE QUESTIONS AND ANSWERS OR JUST SEND ME THE ANSWERS WITH EACH LETTER BESIDE IT . PLEASE EMAIL ME AND LET ME KNOW IF YOU UNDERSTAND ASSIGN OR IF YOU HAVE QUESTION FOR ME. ALSO I NEED YOU TO REPLY WITH TOTAL COST FOR THE ASSIGNMENT