ITIL WHITE PAPER

The Assignment Your manager has assigned you to a workgroup to research the assigned IT best practice (IT Infrastructure Library (ITIL) and develop a C-level executive briefing that will explain the practice, how other organizations have implemented the practice, and how the organization could benefit from adopting the practice. The deliverable is a C-level executive White Paper (APA format, Word Doc, 750 words min, 3 references).

Note:  The paper IT Infrastructure Library (ITIL) should relate to the UMUC case study attached document provided with this work assignment.