IT leveraging business advantage

You are to research an actual example of IT leveraging business advantage at an operational level.

Your report will be judged on the quality of your research and report presentation.  Your report is to be in the style of a business report. There is a limit of ten pages excluding appendices. so about 2500 - 3000 words

-harvard style referencing

We have chosen Jet star as our company.

Steps, hints and tips

- talk about operations, business processes (around two pages)

describe IT system that collect save, organise, search, display, report deliver information you need to do business processes

-Transaction Processing system(TPS)

         TPS include order entry, inventory control. payroll, accounts, payable, accounts recivable, general ledger and more.

- control and management issues

business continuity planning, disaster recovery.

- Management Information system(what reports do they do? eg. oracle or sap)

-customer relationship management system

- supply chain management

-website, online e-commerece system

accounting information system

- human resources information system.