Intro to Management Course Code- 44453 Chapter 1 Quiz

Intro to Management (Spring, 2014, Course Code: 44453)
Assignment: Chapter 1 Quiz
1.
 
 
The fundamental success drivers for an organization are innovation, quality, speed, and product delivery time.
 
True
 
False

2.
 
Top managers are also called tactical managers since they must translate the general goals into specific objectives and activities.
 
True
 
False
3.
 
 
Being a manager is more like being the conductor of an orchestra than playing an instrument in it.
 
True
 
False
4.
 
 
__________ is the excellence of your product.
 
Customization
 
Innovation
→
Quality
 
Six-sigma
 
Quantity
5.
 
 
The key management functions include
 
marketing, management, finance and accounting.
 
planning, operations, labor and contracting.
 
hiring, training, appraising and firing.
 
marketing, finance, accounting and production.
 
planning, leading, controlling and organizing.
6.
 
 
Top-level managers focus on
 
translating goals and objectives into specific activities.
 
long-term survival of an organization.
 
managing frontline managers.
 
initiating new daily activities.
 
supervising non-management employees.
7.
 
 
Tactical managers are often referred to as
 
middle-level managers.
 
lower-level managers.
 
upper-middle managers.
 
center managers.
 
operational managers
8.

 
Titles such as foreman, sales manager, shift manager, or supervisor typically belong to managers at what level?
 
Strategic
 
Tactical
 
Operational
 
Middle
 
Top
9.
 
 
Which of the following represent skills that managers need?
 
Interpersonal & communication, conceptual & decision, and professional
 
Professional, technical, and interpersonal & communication
 
Conceptual & decision, professional and technical
 
Professional, technical, and conceptual & decision
 
Technical, interpersonal & communication and conceptual & decision
10.
 
 
Which of the following is a component of emotional intelligence?
 
Making good decisions
 
Advising others how to become happier at work
 
Understanding the shortcomings of those you work with
 
Helping others understand you are correct
 
Dealing with power plays made by others