Internal Communication and Listening

This is 2 separate assignments. Please do not combine them

#1

Internally, it may be necessary to communicate persuasively to a boss, peer, or subordinate. In a 250-300 word response, evaluate how or if your communication would differ in each situation. Would there be differences in the decision making process when involving these individuals? Use at least one resource to support your key points.

#2

In a 250-300  word response, answer the following question: Do you believe most people are poor listeners or good listeners? What can organizations do to improve listening skills of employees? How can you improve your personal listening skills? Use at least one resource to support your key points