Information system strategy and management

1.Is ICT a profession? (HINT: begin by identifying the differences between being a
professional and a being a member of a profession).

2.Discuss the statement "There is no singular ‘best practice’ approach to knowledge
management and each organisation must decide its strategy in the context of its business
environment". (HINT: begin by describing two or more business environments and how
knowledge management strategies might be different in each).

3.Describe one or more examples of ICT-led and enabled innovation. (HINT: discuss the
interplay between leadership and governance which may have brought about the innovation).

4.various techniques to manage costs and
benefits, such as: (1) Active Benefits Realisation (ABR), (2) The Process approach to
Benefits Management, (3) Balanced Scorecard, (4) Val-IT (ISACA) and (5) Benefit
Realisation Approach. Compare any two of these and discuss their relative merits and
applications