IFSM311 - Memo to CIO on Success Criteria for CRM Implementation

Let's not waste time so please only hand shake if you have high ratings and can complete by Sunday Jul 13 2014 @1600 Eastern Standard Time.

Check attachments for assignment, rubric, and Case Study.

Case Study on CRM Implementation for Disney:

http://www.cioinsight.com/c/a/Past-News/Case-Study-Walt-Disney-World-Resorts-and-CRM-Strategy/

Thank You