human resources

 Determine the HRM’s role in the performance management process and explain how to ensure the process aligns with the organization’s strategic plan.

 Differentiate between the trait, behavioral, and results-based performance appraisal systems, providing an example where each would be most

applicable.

 Identify best suited appraisal for the Maersk Customer Service – CARE Business Partner.

 Identify and describe a variety of performance rating scales that can be used in organizations including graphical scales, letter scales, and numeric scales.

Guidelines for Submission: Your submission should be 2–3 pages in length and double-spaced using 12-point Times New Roman font. Be sure to list your references at the end of your paper