How important was training in helping roll out the system to Shell personnel?

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The Blog topic is based on ‘Shell Canada Fuels Productivity with ERP’ (Section 17/Chapter 12 Case Study), Integrating the Enterprise, IS Function & IS Technologies. 

 

Question:

 

How important was training in helping roll out the system to Shell personnel? 

 

pages- 1 page and a half page content and references. Strictly no plagiarism. Write with own words. 

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    kim woods
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