Homework 4

PLEASE RESPOND THE FOLLOWING QUESTIONS NO LESS THEN 350 WORDS (ORIGINAL WORK, NO PLAGIARISM, 1 REFERENCE)

Discuss one (1) project where you used a problem-solving approach to address what turned out to be common-cause variation, or where you used a process improvement approach to deal with a special cause.

If you do not have a personal experience that echoes either of these situations, you may use Internet to search for a case that reflects either of these situations.

Examples:

• one’s personal investment strategy since 2008

• reducing waiting times at the local hospital or emergency room

• reducing difficulties trying to connect to a Wi-Fi Internet provider

   

  Answer the following questions in the space provided below:

1. Describe the experience in the project.

2. What were the solutions used to address the problem?

3. Was the case you described a special-cause or common-cause?

4. Do you feel the solution or approach used appropriate for the cause?

5. What would you do if you could do it again?