HHS 307 Communication Skills for Health and Human Service Personnel

Week 1

Discussion 1, Current Health Care Setting

Week 2

Assignment, Active Listening Skills in the Health Care Environment

Discussion 1, Trust

Discussion 2, Empathy vs. Sympathy

Week 3

Final Paper Outline and Annotated Bibliography

Discussion 1, Cultural Programming

Discussion 2, Families and Communications

Week 4

Discussion 1, The Use of Direct Questioning

Discussion 2, Group Facilitation

Week 5

Final Paper, The Impact of Culture on Communication in the Health Care

Discussion 1, Group Effectiveness

Discussion 2, Conflict