Group Development

In 200 to 300 words, expand on the following:
· How can understanding stages of group development and group properties help employees in a work group function more effectively? As a manager, how would you help employees come to that understanding?

· Although the optimal level of conflict can be functional, no conflict or too much conflict can be dysfunctional. What steps would you as a manager take to stimulate some degree of conflict when appropriate and reduce conflict when it is excessive?