Go to the Baldrige Web site, www.baldrige.nist.gov, and find the links to award winners. Review some of their application summaries and summarize the types of performance measures that these companies use.

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    Go to the Baldrige Web site, www.baldrige.nist.gov, and find the links to award winners. Review some of their application summaries and summarize the types of performance measures that these companies use.
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