GDecision Making

You and your colleagues, who teach business communication at Iosco Community College, are interested in setting up a business writer’s hotline—a telephone and e-mail service that will provide answers to grammar, mechanics, and format questions for people who call in or write. You see it as a way of providing a much-needed service to local businesspeople as well as a way of providing positive public relations for your institution.

Each faculty member is willing to donate time to answer the phones and e-mails, but you will need funds for telephone lines, answering machines, reference books, advertising, and more. You decide to apply for a grant from the D. M. Krupinsky Foundation to fund the project for 1 year. After that, if the hotline is successful, you will either reapply for funds or ask Iosco Community College administration to fund the continuing costs. For requests less than $3,000, the foundation requests a simple narrative report explaining and justifying the request.

Answer this Question: Describe how the hotline will work.

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