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1-2 paragraphs per question and each question must be cited.

you can use outside sources

but you can also use the textbook:

 

Charles R. McConnell Umikers Management Skills 2018 7th edition

 

 

 

  • YOUR ANSWERS ARE TO COME FROM ANY OF YOUR SOURCES NOT JUST THE TEXTBOOK! THE CHAPTERS ARE THERE TO HELP YOU INITIALLY WITH INFORMATION, NOT TO JUST CITE THE TEXTBOOK. Questions which do not have at least one citation in the answer will get a (-2) per question. 

STUDENT NAME:

 

 

 PICK ONLY 10 QUESTIONS FOR THE FINAL EXAMINATION

(Doing more will not improve your grade, I will pick the first 10 completed if you do more than 10 questions)

ANSWERS COME FROM THE ALL RESOURCES IN THE READING LISTS MODULES 1-8. 

Total Points

(10 each)

Points Lost

1

Which department in healthcare organizations (Ex: departments, function, occupation) would the turnover rate be the greatest and why? Chapter 23

10

 

2

Cite at least two facts about HIPPA that might lead some patient advocacy groups to express the belief that HIPPA does not go far enough on the patient's behalf. Chapter 24

10

 

3

What is likely the strongest cost-saving feature of every managed care plan? Why? Chapter 25

10

 

4

In budgeting, why are funds for operating expenses and funds for capital expenditures always kept separated? What is the difference between the two?  Chapter 26

 

 

5

As a supervisor, how would you communicate to your subordinates,  the implementation of a none-too-popular change being mandated by your State's Dept. of Health? Chapter 27

10

 

6

Why is it said that rank-and-file workers are well positioned to find creative ways of improving work methods? Chapter 28

10

 

7

What will be your principal response to the employee who says to you,"I don't have to do this and it's not in my job description"? Chapter 29

10

 

8

Which do you think works more readily as far as information flow is concerned: upward communication or downward communication? Why? Explain the process of each.   Chapter 30

10

 

9

What are the primary advantages of communication face-to-face and when is the best instance for using face-to-face? What are the primary advantages of a written communications and when is the best instance for using a written form of communication? Chapter 30/31

10

 

 10

Why are so many regularly scheduled meetings wasteful and inefficient? List ways to improve on the wastefulness and inefficiencies you stated. Chapter 32

 10

 

 11

What is the difference between consultative and participative leadership styles? What is the difference between leadership and management? Chapter 33

 10

 

 12

Why is delegation clearly identified as the greatest supervisory time saver? Differentiate between what should and should not be delegated. Chapter 29

 10

 

 13

What should you look for in recruiting for new employees to improve your chances of hiring stress-resistance personnel? What are some recruitment tools for identifying these types of candidates? Chapter 35

 10

 

 

 14

What is the difference between an objective and a goal? How does this relate to planning? Provide examples related to your career development. Chapter 36 

 10

 

 15

 What do you believe is the most effective way for you to keep personal networking channels open and operating? What specific networking would be appropriate for someone entering the healthcare administration field? Chapter 37

 

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