Explain the relationship between quality and competitiveness

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-Quality management for Organizational Excellence- 

Review questions :
- Explain the relationship between quality and competitiveness?
- Explain how the coasts of poor quality can affect competitiveness?
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- Define the term internal partnering?
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- What leadership style is most appropriate in a total quality setting? Why? 
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- List and explain the requirements for total quality implementation. ?

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