Exercises: 6.2 and 6.5
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The following exercises are required and cover topics in this week's required reading. Review the instructions carefully before completing and submitting the exercises.
Complete Exercises 6.2 and 6.5 on pages 156 and 158 in Quantitative Methods in Health Care Management. Use the Excel document below to record your answers. Save the template to your desktop before using.
| EX 6.2 | |||||||||||||||
| TIME STUDY | Observed time (in minutes) | ||||||||||||||
| Activity | Performance Rating | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | Observed time (OT) | Normal Time (NT) | Standard Time (ST) |
| Registration | 1.15 | 3 | 6 | 4 | 8 | 4 | 5 | 4 | 6 | 4 | 6 | 4 | |||
| Co-payment | 0.95 | 7 | 9 | 11 | 8 | 12 | 9 | 6 | 11 | 9 | 12 | 10 | |||
| Wait for nurse | 1.00 | 17 | 15 | 17 | 12 | 11 | 17 | 12 | 19 | 12 | 20 | 18 | |||
| Vital signs | 0.96 | 9 | 8 | 11 | 12 | 9 | 8 | 10 | 12 | 8 | 12 | 11 | |||
| Wait for exam room | 1.00 | 12 | 15 | 12 | 14 | 21 | 18 | 11 | 16 | 9 | 14 | 18 | |||
| Placement to exam room | 0.98 | 3 | 5 | 4 | 6 | 3 | 5 | 3 | 6 | 5 | 4 | 7 | |||
| Wait for physician | 1.00 | 10 | 17 | 21 | 11 | 13 | 15 | 14 | 12 | 19 | 15 | 9 | |||
| Examination | 1.00 | 18 | 15 | 19 | 22 | 18 | 12 | 19 | 21 | 16 | 21 | 17 | |||
| Test order entry | 1.02 | 4 | 7 | 3 | 5 | 4 | 11 | 9 | 12 | 11 | 14 | 9 | |||
| Referral requests | 1.11 | 11 | 10 | 16 | 9 | 8 | 9 | 7 | 7 | 9 | 7 | 6 | |||
| Follow-up appt. Sched. | 1.08 | 3 | 5 | 3 | 4 | 3 | 4 | 4 | 5 | 3 | 3 | 5 | |||
| 0.00 | 0.00 | 0.00 | |||||||||||||
| a. Job-OT | b. Job-NT | c. Job-ST | |||||||||||||
| d. | 0.00 | ||||||||||||||
11 years ago
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