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Section 1:

Recap, with details, what took place in the video. Don't be so specific. Try to get the big picture. In other words, what is the main story of the video?

 

Section 2:

What did Bill do right? Why do you think that! What did Bill do wrong? Why do think that. Explain!

 

Section 3:

The meeting ended. If you are Bill, what would you do with Randall and/or Abbe? Details!

 

 

This is the link to the video

 http://highered.mheducation.com/sites/0073381209/student_view0/manager_s_hot_seat.html

 

 

Bottom of the page, it has the transcript

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