due today

In a response of 250 words, describe a scenario in which writing a negative letter is necessary (this can come from personal experience), addressing the following points:

1. In what ways can tone and word choice be used to create rapport with the recipient?

2. What are some persuasive techniques (consider both textual and visual rhetoric) that can be employed to further the goal of your letter?

3. Why is it important to suggest a solution or resolution to the issue at hand?

4. Provide a specific example of a time in which you've successfully used persuasion (either written or verbal) towards a specific goal. What elements of your persuasive effort made it successful?