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At the second meeting of a group, Phil expresses his anxiety and claims that he is thinking of not re­turning next week. He says, “It’s very difficult for me to speak up. I have always been a listener and I know we are expected to participate in here. It’s just that I am so scared of being rejected, so I guess I’ll just sit back and watch. It is so hard for me to be in here that I don’t think I’ll come back again next week.”

As the Group Leader, how would you address this? How could you use some of the information from the Six Steps of Facilitation video in Week 3 to assist you? Be specific and reference information from your book for this post. Here is the link:

Six steps of facilitation - task groups (http://youtu.be/bC2kG6hkhQc)