Discussion Questions
cadvad
Discuss the product design philosophy behind industrial design and design for manufacture and assembly. Which one do you think is more important in a customer-focused product development?
How does the QFD approach help? What are some limitations of the QFD approach?
What does the product-process matrix tell us? How should the kitchen of a Chinese restaurant be structured?
How does the production volume affect break-even analysis?
Could a service firm use a production-line approach or self-service design and still keep a high customer focus (personal attention)? Explain and support your answer with examples.
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