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Assignment 1: Discussion

Using one of the two formulas cited in this module calculate the correlation coefficient using the following values presented below. Once you have completed your calculation, discuss the following: Is there a statistically significant correlation between customer service attitude scores and number of overtime hours? State the research question and testable hypothesis. Interpret, discuss, and support your findings with at least two other classmates.

Customer Service Attitude ScoresOT Hours
51
106
52
118
125
41
34
26
65
12

By Saturday, January 24, 2015, post to the Discussion Area the requested information and analysis. 

 

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