Disc 5 - Business Systems Analysis/Design

Course Title is Business Systems Analysis/Design, not Information Systems

Discussion Week 5

Read Case Study 1, “Helping the Homeless: A Customer-Centric Approach With CRM Software,” in Chapter 5 of the textbook on page 159. After completing the reading, reflect on the following question and post your answers in the discussion: 

What is an example of how integrating with the use of enterprise resource planning (ERP) can help an organization, from research or your own personal experience?

Instruction:

Please compose a 2-3 paragraph response to the questions above.  

Follow the rubric requirements (attached).

Sources must be cited with APA format.