22) Those activities that are designed to prepare employees to keep pace with the organization as it changes and grows are descriptive of __________________.

A. development.
B. orientation.
C. training.
D. education.

23) The heart of a continuous effort designed to improve employee competency and organizational performance is referred to as ________________________.

A. communication.
B. behavioral development.
C. training and development.
D. organizational development.

24) What requires developing marketable skills and expertise that help ensure employment within a range of careers?

A. career development
B. career counseling
C. job security
D. career security

25) A flexible line of movement through which employees typically move during their tenure with the company are known as ___________________.

A. organizational hierarchies.
B. vocation route.
C. chains of command.
D. career path.

26) A formal approach used by the organization to ensure that people with the proper qualifications and experiences are available when needed is referred to as ____.

A. succession planning.
B. training.
C. career development.
D. career planning.

27) An ongoing process whereby an individual sets career goals and identifies the means to achieve them is called _____________________.

A. career development.
B. management staffing.
C. succession planning.
D. career planning.

28) What is the starting point for the performance appraisal process?

A. identify specific performance appraisal goals
B. conduct job analysis
C. establish job expectations
D. evaluate work

29) What is a goal-oriented process directed toward ensuring that organizational processes are in place to maximize productivity of employees, teams, and ultimately, the organization called?

A. career appraisal
B. performance management
C. performance appraisal
D. development analysis

30) In what way are performance appraisal data used in training and development?

A. to suggest pay increases
B. to indicate transfer opportunities
C. to point out an employee’s specific needs for training and development
D. to point out employee potential


31) Which performance-based pay system assumes that employees who know more are more valuable to the firm and, therefore, they deserve a reward for their efforts in acquiring new skills?

A. merit pay
B. lump sum pay
C. variable pay
D. skill-based pay

32) In executive compensation, what is the current trend toward?

A. closed-end stock option
B. improved base pay
C. indexed stock option
D. performance-based

33) When continued service after the sale is stressed, sales compensation will likely emphasize __________________.

A. straight salary.
B. bonus.
C. straight commission.
D. bonus and commission.

34) An approach to work that is attractive to people who want to work fewer than forty hours per week is referred to as ________________________.

A. job sharing.
B. compressed work week.
C. flexible sharing.
D. flextime.

35) What is the primary purpose of achieving work-life balance?

A. minimize stress
B. maximize pleasure
C. enjoy work
D. increase compensation

36) The practice of permitting employees to choose, within certain limitations, their own working hours is referred to as __________________.

A. job sharing.
B. compressed work week.
C. flexible sharing.
D. flextime

 

 

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