Cultural Diversity in Healthcare and Healthcare Ethics and Law

Discussion1#   Cultural Diversity in Healthcare

Read over the information in The Provider’s Guide to Quality & Culture website 

(http://erc.msh.org/mainpage.cfm?file=1.0.htm&module=provider&language=English&ggroup=&mgroup=. )and 

examine the case study from your textbook titled, Heritage Valley Medical Center:  Are Your Managers Culturally Competent?.  Then answer the following questions:

  1.   How have the changing definitions of diversity affected healthcare management and the delivery of healthcare services in this organization?  

    2.   What does this situation say about Heritage Valley Medical Center's organizational culture and organizational competency, if anything?

    3.   If you were Ms. Harper, how would you handle this and what information would you present to the executive team, including measures and steps to change the attitudes and opinions presented?

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Discussion2#    Healthcare Ethics and Law

    A woman arrives at a suburban emergency room in active labor. Both she and her husband speak little English. The staff determines that the mother (and baby) is uninsured and unable to pay for healthcare services out-of-pocket. The baby is showing signs of distress and needs to be delivered. The on-call OB-GYN physician refuses to come to the hospital. He recommends that the patient be transferred to another facility.

    1.   What ethical principles relate to this case scenario?

    2.   What legal principles relate to this scenario?

    3.   What might the legal consequences be to the health care organization if there is a delay in treatment?