Consider a recent interaction you had at work or school

  1.    Consider a recent interaction you had at work or school. Provide a summary of the interaction, then respond to the following questions:

·         a)Provide a summary of the interaction

·         b)Did the sender express the message clearly?

·         c)Use the appropriate medium?

·         d)Listen and respond to questions and comments?

·         e)What was the outcome?

·         f)If you could replay the interaction, what would you do differently?

·         g)What are ways you feel you could improve your communication skills?

  2. Electronic Communication

In today's highly technologic world, communicating electronically offers several efficiencies and convenience.It also creates a need for caution, especially when using e-mail.Discuss the following:

·         a)What are some modes of electronic communication (At least 5 including social media)?

·         b)What are the advantages of using electronic communication?

·         c)What are the disadvantages and pitfalls of using electronic communication?

·         d)What are some recommendations you have for healthcare leaders when communicating electronically?

Assignment Guidelines

·         Respond to these questions in a word document.

·         Your responses should be at least one page, double-spaced, with Times New Roman 12 pt. font.

·         Use APA style writing when crafting your response.