Communication and Leadership

Communication is the process of conveying information and meaning. Effectively, this occurs when all parties understand the message or information and its meaning. Your ability to speak, listen, read, and write will have a direct impact on the success of your career. To improve your performance and get ahead in an organization, you have to be open to feedback.

• Analyze your own skills on the job (pharmacy technician) and explain if you are readily open to feedback and criticism at work. Give a recent example of how you took criticism. This example can be a positive or negative experience.
• Based on your example, explain how you can improve your ability to accept criticism. Select two tips from the readings you can use to improve your written communication.
• Describe your weakest communication (listening) skill on your present job. Explain how you will improve your listening ability.

Write your initial response in a minimum of 200–300 words. Apply APA standards to citation of sources.