COM 425 week 4 Quiz

Question 1.

Question :

A proponent of the systems principle of equifinality would say social systems need to be __________.

[removed]equivalent

[removed]stable

[removed]unpredictable

[removed]adaptive

Question 2.

Question :

Which of the following is an example of a slack resource? 

[removed]money not tied to any particular project or need.

[removed]lazy or unmotivated workers.

[removed]computers meant only for a specific project.

[removed]personnel who are unavailable to develop innovation interventions.

Question 3.

Question :

Which of the following is NOT an example of a technology-mediated communication channel?

[removed]video-phone

[removed]fax machine

[removed]pamphlet

[removed]laptop

Question 4.

Question :

A(n) __________ is a specialized in-house computer system that provides employees with access to organizational support and information.

[removed]discussion board

[removed]blog

[removed]internet

[removed]intranet

Question 5.

Question :

Message chunking is best described as

[removed]using long continuous blocks of text.

[removed]providing information in short bulleted sections.

[removed]maximizing information overload for users.

[removed]chopping up messages to protect their security.

Question 6.

Question :

The author states that the plain language movement encourages writing text at a basic reading level, which is considered no higher than

[removed]fourth grade.

[removed]sixth grade.

[removed]eighth grade.

[removed]ninth grade.

Question 7.

Question :

All of the following are traditional low-tech communication methods EXCEPT

[removed]letters.

[removed]manuals.

[removed]billboards.

[removed]texting.

Question 8.

Question :

The major reason that output measures are popular assessments of an organization’s effectiveness is that they are __________ and __________.

[removed]measurable; internal

[removed]observable; ambiguous

[removed]observable; quantifiable

[removed]changeable; measurable

Question 9.

Question :

Tom’s client orders nine software application licenses—instead of the usual ten—and two online services that are not on Tom’s price list. Tom clarifies the order with his client; discusses pricing with his boss; offers a discount to his client; and adjusts the final invoice. This process illustrates the principle of

[removed]triple interact.

[removed]requisite variety.

[removed]complexity.

[removed]equivocality.

Question 10.

Question :

Most organizations tend to put a great emphasis and focus on promoting

[removed]organizational order and stability.

[removed]innovation.

[removed]change in the hierarchy.

[removed]organizational responsiveness and adaptation.