A) Crimestoppers
B) Amber Alerts
C) Department websites
D) Social networking websites



2.


In relation to people's judgments of the fairness of police procedures, which of the following is one element police officers need to consider in communicating with a person who is the focus of police attention?
A) Nothing an officer does can satisfy the person in this situation
B) The person wants to be allowed to explain his or her situation
C) The person wants deferential treatment by the officer
D) The person wants preferential treatment


3.


Which of the following is a key factor in recognizing one's own and others' biases and prejudices?
A) Communication
B) Managed confrontational mediation
C) Cultural immersion
D) Venting differences


4.


What is the term used to describe how new immigrants arriving in the United States seek out others from their homeland and settle in enclaves with those of similar heritage?
A) Assimilation
B) Cultural singularism
C) Acculturation
D) Cultural pluralism


5.


What is the central goal of community policing and community partnership?
A) To establish a legal responsibility to each partner.
B) Improved accountability
C) Engagement
D) To establish and maintain trust.


6.


Victims of crime often suffer from ________.
A) suicide/homicidal intent
B) memory loss
C) posttraumatic stress disorder
D) posttraumatic psychoses


7.


Why do partnerships usually result in a more effective solution to a problem?
A) Shared responsibilities, resources and goals
B) Mind-set and commitment
C) Politics
D) Empowerment of the police


8.


When giving interviews to the media, officers should speak in soundbites with the most important information provided at what point in the interview?
A) At the beginning, even if it means telling the story in reverse, with the conclusion before the background information.
B) Repeated at the beginning, in the middle and again at the end.
C) At the end for effect
D) In the middle, with some background given up front and again at the end


9.


Consistent with the theme that good police officers communicate well under stress, verbal judo (also referred to as tactical civility) is a communication technique that advocates police officers using which of the following when someone confronts them with verbal attacks?
A) Remain civil, get tough if necessary and then return to civility
B) Equal verbal response to that which is aimed at the officer
C) Be courteous but counter aggressive talk with equal force, yet never retreat to avoid further aggressiveness.
D) Progressively increased vocal assertion.


10.


Research by Skogan and Frydl found that police are most likely to obtain cooperation if they engage in ________ policing and, in doing so, are attentive to the way they treat people, behaving in ways that positively influence the degree to which people perceive the procedures used as fair to people.
A) process-oriented
B) system-oriented
C) formula-oriented
D) procedure-oriented


11.


Which of the following is the current trend in disseminating information to media outlets?
A) The trend is moving away from designated public information officers (PIOs) to allowing any officer to talk with the media
B) The trend is to have only the chief or high-ranking officers do the interviews rather than a PIO.
C) The trend is for only supervisors on the scene to talk with the media, since they have more direct information than a PIO
D) The trend is to have the PIO do the interviews and to discourage or prohibit other officers from doing interviews


12.


What basic right(s) are victims of crime entitled to from the criminal justice system?
A) Right to obtain certain information from the criminal justice system.
B) Compensation.
C) Right to obtain certain information from the criminal justice system, and right to be treated humanely within the

  • 11 years ago