Civility in the workplace

With the implementation of systems, new technologies, and new corporate strategies, individuals will work as part of a team and will work with many varying personalities and levels of work ethic.  There is a signifcant problem with workplace bullying and a lack of civility.

• conduct research on civility in the workplace and in IT projects.
• document what you found as either a problem and/or a solution.
• How would you handle a team member who is "lazy" or different?  What if they are not doing their job?  What would you do?  What would you not do?