cis 500 exam

· Question 1

2 out of 2 points

Which of the following is not a characteristic of Wi-Fi?

Answer

· Question 2

2 out of 2 points

A service level agreement (SLA) is a legal written contract between a vendor and client in which the vendor guarantees __________.

Answer

· Question 3

0 out of 2 points

How can handheld mobile computing devices and technology significantly improve performance in the healthcare system?

Answer

· Question 4

2 out of 2 points

The location provided by GPS is expressed in terms of __________.

Answer

· Question 5

2 out of 2 points

In Japan, wireless shopping is popular with busy single parents, executives, and teenagers, who are doing __________ percent of their e-commerce shopping from cell phones.

Answer

· Question 6

2 out of 2 points

For banks, one benefit from implementing online banking is __________.

Answer

· Question 7

10 out of 10 points

Discuss ways in which mobile computing can improve customer service and reduce costs of providing that service.

Answer

· Question 8

2 out of 2 points

Which of the following is a characteristic of Web 2.0?

Answer

· Question 9

0 out of 2 points

Each level of management has its own _____.

Answer

· Question 10

2 out of 2 points

Enterprise systems help managers and companies improve their performance by enabling them to __________.

Answer

· Question 11

2 out of 2 points

Business-to-business integration (B2Bi) is vital for efficient and accurate flow of data across internal ISs and external business partners. B2Bi and secure data exchange over the Internet is done through __________.

Answer

· Question 12

2 out of 2 points

A leading sales automation software is __________, which is especially helpful to small businesses, enabling them to rapidly increase sales and growth.

Answer

· Question 13

10 out of 10 points

Why are ERP systems worth their cost? That is, how do companies justify ERP investments?

Answer

· Question 14

2 out of 2 points

Planning a BI implementation is a complex project and includes typical project management steps. Therefore, the first step in the BI planning process is to _____.

Answer

· Question 15

2 out of 2 points

When you need to justify an IT investment, a(n) __________ is required to document your initiative and to move it through the approval and funding process.

Answer

· Question 16

2 out of 2 points

As a manager, what type of problems would indicate that you could benefit from a BI solution?

Answer

· Question 17

2 out of 2 points

After data has been loaded into a data warehouse, data tables can be linked to form __________, which is another term for multidimensional databases.

Answer

· Question 18

10 out of 10 points

What are DSSs? What types of decisions are best suited for support by a DSS? List and briefly explain the 4 basic components of a DSS.

Answer

· Question 19

2 out of 2 points

For best results, an organization’s strategic IT plan is based on __________.

Answer

· Question 20

2 out of 2 points

Which is not one of the risks associated with outsourcing?

Answer

· Question 21

2 out of 2 points

IT governance covers each of the following areas except:

Answer

· Question 22

2 out of 2 points

The trend in outsourcing has been toward the __________.

Answer

· Question 23

10 out of 10 points

Identify and briefly describe three important skill sets of CIOs.

Answer

· Question 24

10 out of 10 points

What are three issues driving the need for IT governance?

Answer

· Question 25

2 out of 2 points

IT’s capability to introduce ever-growing amounts of data into our lives can exceed our capacity to keep up with the data, leading to __________.

Answer

· Question 26

2 out of 2 points

Business processes integrate __________.

Answer

· Question 27

2 out of 2 points

Carbon footprint is typically measured in __________.

Answer

· Question 28

2 out of 2 points

A project plan is specified in a __________.

Answer

· Question 29

2 out of 2 points

Which is not a characteristic of program testing?

Answer

· Question 30

2 out of 2 points

The success of a project manager depends on all of the following except:

Answer

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