Case Study
Please see the attachment for the actual work that is require. This will be due on Sunday Nov 9, 2014.
THIS ISTHE CASE STUDY ATTACHED IS THE DIRECTIONS ON OW TO COMPLETE THE TASK.
Case Study Analysis
When it comes to planning events how many of us take the proper steps and put in the time and how many of us wait till the last minute to plan our event? What's the outcome of an event that has had the proper planning? Usually, a properly planned event is a huge success, and people leave-taking away information that will help them either improve, grow as a person or be successful at their job. People who try to plan events without taking the proper steps find themselves running into many problems along the way. Before they know it, they are out of time to fix any issues or problems that arise. Running out of time can lead to frustration, panic, and eventually the thought of “what am I going to do". Even though the steps to planning an event can be time-consuming, proper planning can ease frustration and anxiety, and lead to a successful event. Proper planning can eliminate the “What am I going to do” question.
Background
In the case study, Carl Robins did not plan for his event very well. He hired 15 new trainees and wanted to schedule a new hire orientation on June 15th. His goal was to have the new hires working by July. Carl had only been at his job for six months, and this was his first recruitment effort, so it is crucial for this event to work in Carl’s favor. Carl was contacted by Monica Carrolls, the soon to be Supervisor of the new hires, on May 15th. Monica was following up with Carl on how the planning for his orientation was going. She asked him about physicals, drug tests, the training schedule, orientation, manuals, and policy booklets. Carl told Monica that everything would be fine and ready to go in time for orientation. After Memorial Day, Carl finally decided to start planning for his event. Unfortunately; because Carl did not do any planning after hiring the fifteen new trainees and waited till the last minute to plan his event, he ran into multiple problems. When Carl finally decided to start planning for his event, he found that the training room where he was going to hold his orientation was booked for the whole month of June by a fellow associate named Joe. Joe was from technology services and needed the room for computer terminals. When he went to finalize the paperwork for his event, he found that some of the new hire trainees did not have completed transcripts or applications on file; nor had they gone to the clinic for their physicals and mandatory drug screenings. He then checked the orientation manuals and found that there were only three and that those three had missing pages. By now, Carl is very concerned, his anxiety is at a level high, and he is so frustrated that he sits with his head on his desk with the thought of “What am I going to do”.
Alternatives
At this point, Carl can either: call Monica and tell her that he made a mistake, that he will not be able to have orientation on June 15th like he had planned, and start planning all over again; or he can find a different location to have his orientation. Calling Monica would not be in Carl's favor simply for the fact that he has only been at his job for six months, and this is his first recruitment effort. If possible, he could change where orientation was held, however; this would require a room big enough to hold 15 new hires and himself. He would need a room big enough for tables and chairs and one not so big that everything echoes. The training room was the ideal room for his new hire orientation; which he could converse with Joe to see if there were any specific times in the day he could use the training room. Carl still has time to get the orientation manuals done. Unfortunately; he may not have enough time to get the physicals, and mandatory drug tests done, or receive the applications and transcripts that were missing from several associates. Carl still needs to find out if possible; how long it will take for the new hires to get all the required paperwork finalized and turned in. Carl still has some time to get things put into order and set up for the new hire orientation before resulting to changing the date and having to start planning his event again.
Proposed Solutions
At this point, the new hire trainee's paperwork is the most important thing to have completed. Carl needs to take a deep breath and start calling the new hires that have the missing completed applications, transcripts, mandatory drug screenings, and physicals. He will need to call the places where the new hires are getting their physicals and mandatory drug screenings done, to find out how long it will take to get the recommended paperwork back so he is able to complete the new hire's files. Carl should talk to Joe to see if there is at all a certain time he could hold his new hire orientation in the training room that does not interfere with Joe’s training. If there is no time that would work for Joe or Carl, then Carl needs to start finding a new location or room to hold the new hire orientation in. He well then need to get the room reserved, and set up before someone else does. He then either needs to delegate the task of getting the orientation manuals printed off and put together, or he needs to figure out what pages are missing from the three, and print off the pages; plus twelve more. Depending on how he handles printing off the orientation manuals, if he has not delegated the task he will have to find time to put the orientation manuals together. By putting the orientation manuals together on his own, he can make sure that he has fifteen manuals. Carl will then need to follow up with the new hires on their completed paperwork and get it into their files. By following up with them, he will find out who needs help with their applications and who still needs to complete any paperwork.
Recommendations
What Carl should have done was properly planned for his event by taking the following steps. Carl knew that he wanted to have the new hires working by July as soon as he had hired them. He should have started planning right then by having the new hires get their physicals and mandatory drug screenings done right away and by making sure the proper paperwork was completed. Since the process of completing paperwork can sometimes be time consuming, it should have been the priority. Carl then should have checked the schedule for the training room where he would be holding the new hire orientation. If Carl had checked the schedule, he would have seen that a fellow associate had reserved the room for the whole month of June for his training session. Knowing this information Carl could have bumped up his orientation for the new hires and had it at the end of the month of May. After changing the date of orientation, Carl then should have started putting together the orientation manuals. This way everything was ready for the trainee’s orientation. With the new hires getting their paperwork done right away, he would have had all of it back by the time orientation came around. Depending on when he hired the new trainees, Carl could have had all of his planning done by the time Monica followed up with him on May 15th. Instead of assuring her everything was going to be done in time, he could have told her everything is done and ready to go. Orientation will be on this day starting at this time and ending on this day and time. With that being said; he could have bumped up the start date of the new hires to the beginning or middle of June instead of having them start in July. By properly planning out the orientation, Carl eliminated all stress, anxiety, and problems. He would also be making a great impression with Monica on how quickly and precise he was by having all of the proper paperwork done and filed. By having everything ready for orientation by the time she called would make an impression on her as well.
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