The Case of Missing Boots Made in Italy

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Please read the case I attached, then write at least one paragraph answering each of the following issues:

1)  Why did this problem arise?  What should the forwarder and shipper have done differently?

2)  What does this case teach us about export operations?

3)  What is the long-term solution for exporters and forwarders wishing to avoid these kinds of problems?

  • 11 years ago
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