Case Analysis

Read the Case Study: JOURNEY TO SHARAHAD (please read pages 1 - 3 ONLY) at the following link:

http://globaledge.msu.edu/content/academy/exercisessimulations/journey_to_sharahad.pdf

Answer the following questions:

Case Study Questions

1. Please list and describe five significant conflicts that are likely to arise from the discussions between the Americans and the Sharahadans. Answers could include:

• Interpersonal distance (proxemics)

• Eye contact

• Paralanguage (voice pitch and inflections, rate of speech, silence)

• Business and social interactions during meeting

• Attitude toward time

• Meeting room symbolism

• Touching/body contact

• Gestures with hands, arms, head, etc.

2. If you were a native of Sharahad and advising American business representatives on what to do when talking to Sharahadans, what would you tell the Americans about Sharahadan culture?

3. If you were a native of the United States and advising Sharahadans about American business culture, what would you tell them to prepare them for success?

4. Explain the key differences between high- and low-context cultures. Please include examples and explain the differential effects on the communication process.

5. Explain what you learned about working with individuals from other cultures from the Journey to Sharahad Case Study.

This project projects should conform to standards of formatting and documentation, including proper citations and references found in an acceptable college-level writing guide such as MLA or  APA

The project must:

1. be typed, double-spaced, in 12-point Times New Roman or Arial font, with margins no wider than one inch

2. have a title page with your name, the course name, the date, and the instructor’s name.

3. have footnotes or endnotes, with correct citations

4. have a bibliography of sources used. 

5. be prepared using word processing software (Microsoft Word preferred). Projects may not be submitted in pdf or docm

    

    

    

   Paper Components Being Assessed	Does Not Meet Expectations	Minimally Meets Expectations	Meets Expectations	Final Student Score
   Five Significant Conflicts	0-1 points	2 points	3-4 points	0-4 points
   List and describe five significant conflicts that are likely to arise from the discussions between the Sharahadans and the Americans.	Minimal to no discussion of conflicts that are likely to arise from the discussions between the Sharahadans and the Americans.	Partial description of conflicts that are likely to arise from the discussions between the Sharahadans and the Americans.	Clear and complete description of conflicts that are likely to arise from the discussions between the Sharahadans and the Americans. Student provided examples and supporting documentation.
   Recommendations for Americans	0-1 points	2 points	3-4 points	0-4 points
   If you were a native of Sharahad and advising American business representatives on what to do when talking to Sharahadans, what would you tell the Americans about Sharahadan culture?	Minimal to no recommendations were provided to the American business representatives about key elements of Sharahadan culture.	A partial list of recommendations was provided to the American business representatives about key elements of Sharahadan culture.	A comprehensive list of recommendations was provided to the American business representatives about key elements of Sharahadan culture.
   Recommendations for Sharahadans	0-1 points	2 points	3-4 points	0-4 points
   Imagine the situation in this case study were reversed, that is, the Sharahad business people were coming to the United States to look for a supplier. What would you tell the Sharahadans about American business culture to prepare them for success?	Minimal to no recommendations were provided to the Sharahad business representatives about key elements of American culture.	A partial list of recommendations was provided to the Sharahad business representatives about key elements of American culture.	A comprehensive list of recommendations was provided to the Sharahad business representatives about key elements of American culture.
   Information Literacy	0-1 points	2 points	3-4 points	0-4 points
   Use libraries and other information sources to locate, select and evaluate needed information for the Comprehensive Case Study.	Project uses less than two valid sources other than the assigned text.	Project uses three to four valid sources other than the assigned text.	Project uses five or more valid sources other than the assigned text.
   Formatting and Documentation	0-1 points	2 points	3-4 points	0-4 points
   Paper uses accurate grammar, spelling, and sentence structure. The paper is at least 8 pages in length, has a cover page, and uses Arial or Times New Roman font. Margin and spacing requirements are met.	Submission requirements are not met. Tone and/or style are not appropriate for the audience.	Submission requirements met for the most part. Tone and style are generally appropriate for the audience.	Submission requirements fully met. The tone and style are appropriate for the audience.
   Total			Rubric Name: Comprehensive Case Study Rubric           Comprehensive Case Study Rubric Minimal to no discussion of conflicts that are likely to arise from the discussions between the Sharahadans and the Americans. Partial description of conflicts that are likely to arise from the discussions between the Sharahadans and the Americans.  Clear and complete description of conflicts that are likely to arise from the discussions between the Sharahadans and the Americans. Student provided examples and supporting documentation. Minimal to no recommendations were provided to the American business representatives about key elements of Sharahadan culture. A partial list of recommendations was provided to the American business representatives about key elements of Sharahadan culture.   A comprehensive list of recommendations was provided to the American business representatives about key elements of Sharahadan culture.     Minimal to no recommendations were provided to the Sharahad business representatives about key elements of American culture. A partial list of recommendations was provided to the Sharahad business representatives about key elements of American culture. A comprehensive list of recommendations was provided to the Sharahad business representatives about key elements of American culture. Project uses less than two valid sources other than the assigned text. Project uses three to four valid sources other than the assigned text. Project uses five or more valid sources other than the assigned text. Submission requirements are not met. Tone and/or style are not appropriate for the audience. Submission requirements met for the most part. Tone and style are generally appropriate for the audience. Submission requirements fully met. The tone and style are appropriate for the audience. Overall Score	0 - 20 points