case

This is case analysis homework i attached the Singapore Libraries Case  please read it cerfully and i attached Sample of the case. I also attached case word document which is the format that i need for the case please do the case same as the format. please read word document it is important to do same format. Also pease see the sample and do it same as the sample. I also Attached the quastions for the case 

I NEED IT IN 12 HOUERS FROM NOW IF YOU CAN NOT DO IT IN 24 HOUERS DO NOT TAKE  IT. 

I NEED 4 PAGES If you can not do it in 12 houers do not take the homework this is very important