The California Sutter Health Approach

Souza, M. & McCarty, B. (2007).  From bottom to top: How one
provider retooled its collections [electronic version]. Healthcare Financial
Management. 61(9). 67-73.

Include the following:

Complete summary of the case study that identifies the key problems and
issues, provides background information, relevant facts, the solution employed,
and the results achieved.

1. Identify and explain the accounting practices California Sutter Health used
   in defining and solving its collection problems.
2. Develop an alternative solution based on your own research using 3 to 5
   academic sources from journals, professional organizations, and websites.
3. State your informed opinion of the approach used by California Sutter
   Health, and provide support using concepts from your research and personal
   experience.