BUSN-258 Customer Relations Devry University - All weeks discussions

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w1 dq1 - Customer Service – Impact

w1 dq2 - Building Relationships

 

w2 dq1 - Selling

w2 dq2 - Listening

 

w3 dq1 - Customer Contact

w3 dq2 - The Web

 

w4 dq1 - The Unreasonable Customer

w4 dq2 - Trends

 

w5 dq1 - Customer Feedback

w5 dq2 - Customer Recovery

 

w6 dq1 - Customer Expectations

w6 dq2 - Customer Loyalty

 

w7 dq1 - Emotional Labor

w7 dq2 - Employee Empowerment

 

BUSN 258 BUSN-258

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