BUSN 258 Customer Relations All Assignments Week 1 to 7 Devry

BUSN 258 Customer Relations All Assignments

Week 1 Assignment:

What major corporations that you’ve heard of seem to be doing the best job of building customer loyalty? In what ways do they attempt to build long-term relationships with customers?

Week 2 Assignments:

What are some factors (patterns of behavior) that project a company’s culture? List several examples from organizations you work in.

Week 4 Assignment:

What little things pushed you out of the zone of indifference into the dissatisfied range? Be as specific as possible and remember that often dissatisfaction comes from a series of truly small, almost insignificant turnoffs.

Week 5 Assignments:

How can organizations become more open to feedback? What kinds of employee training would help? What would you tell your employees about feedback importance if you were the boss?

Week 7 Assignments:

Which of the two general causes of stress, worker characteristics and working conditions, is the most significant in your job? How can you control or manage it?