business

         Emotional intelligence is the ability to identify and manage your own emotions and the emotions of others. it is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods, and impulses, and to manage them best according to the situation.

         Typically, "emotional intelligence" is considered to involve emotional empathy; attention to, and discrimination of one's emotions; accurate recognition of one's own and others' moods; mood management or control over emotions; response with appropriate (adaptive) emotions and behaviors in various life situations (especially to stress and difficult situations); and balancing of honest expression of emotions against courtesy, consideration, and respect (i.e., possession of good social skills and communication skills).

         Additional, though less often mentioned qualities include selection of work that is emotionally rewarding to avoid procrastination, self-doubt, and low achievement (i.e., good self-motivation and goal management) and a balance between work, home, and recreational life. In essence, EQ is the pattern of how people's biases in their thinking leads them to think one thing or choice is better than another, as well as their clarity in differentiating within those biases to exercise clear and sound judgment.      

It can identify biases and clarity in ones thinking pattern.

It is generally said to include 3 skills:

1. Emotional awareness, including the ability to identify your own emotions and those of others;

2. The ability to harness emotions and apply them to tasks like thinking and problems solving;

3. The ability to manage emotions, including the ability to regulate your own emotions, and the ability to cheer up or calm down another person.

Explain the importance of Emotional intelligence in the workplace.  The development and the importance of this to the future of US business.  Talk about development and how it is used.

EI Tests- Such as Best Self exercise/ online EI tests

4 Components of EI

     http://www.educational-business-articles.com/emotional-intelligence-theory.html

How to improve EI

-observe you how react

-look at work environment

-self evaluation

-how do you react to stressful situations

-take responsibility for your actions

-examine how your actions will affect others

http://www.educational-business-articles.com/emotional-intelligence-theory.html

need to paraphrase these on page and half