BUS 4101 Week 4 Assignment 3: Final Project Part IV Customer-Focused Quality Design

In Week 3, you explored methods of implementing customer focus as a part of the quality assurance process. In this part of the project, you will select a QFD tool and develop a QFD analysis.

To complete this part of the project, select one of the following QFD tools, analyze the business problem using the selected tool, and develop the QFD analysis for the company and product you selected for this project:

• Affinity diagram
• Interrelationship digraph
• Tree diagram
• Matrix diagram

Cite any sources you use using the APA format on a separate page.