< Bus 302 week 3 quiz >

Bus 302 week 3 quiz

• Question 1
 
  Henri Fayol is responsible for developing ____.
   
• Question 2
 
  ____ is best known for developing the five functions of managers and the fourteen principles of management.
   
• Question 3
 
  According to Mary Parker Follett, ____ is an approach for dealing with conflict in which one party satisfies its desires and objectives at the expense of the other party’s desires and objectives.
   
• Question 4
 
  A systems view of management allows managers to ____.
   
• Question 5
 
  The ____ approach to management focuses on the psychological and social aspects of work.
   
• Question 6
 
  Which management theorist would most likely have said, “The success of an enterprise generally depends much more on the administrative ability of its leaders than on their technical ability”?
   
• Question 7
 
  According to Henri Fayol’s fourteen principles of management, ____ requires that each employee should report to and receive orders from just one boss.
   
• Question 8
 
  The Hawthorne Studies showed how ____ can influence work group performance, for better or worse.
   
• Question 9
 
  A(n) ____ is a set of interrelated elements or parts that function as a whole.
   
• Question 10
 
  Which of the following would be a part of an organization’s general environment?
   
• Question 11
 
  ____ involves managing the daily production of goods and services.
   
• Question 12
 
  Which of the following management theorists used his own personal experiences as a CEO to create his theory of management?
   
• Question 13
 
  Chester Barnard defined a(n) ____ as “a system of consciously coordinated activities or forces of two or more persons.”
   
• Question 14
 
  This type of system functions without interacting with their environment.
   
• Question 15
 
  According to Chester Barnard, for many managerial requests or directives, there is a zone of indifference. A zone of indifference means ____.
   
• Question 16
 
  In terms of environmental complexity, ____ environments have few environmental factors, whereas ____ environments have many environmental factors.
   
• Question 17
 
  The term ____ refers to the events and trends inside an organization that affect management, employees, and the organizational culture.
   
• Question 18
 
  ____ involves deciding who your competitors are, anticipating competitors' moves, and determining competitors' strengths and weaknesses.
   
• Question 19
 
  Which of the following is a component of Coca-Cola's specific environment and will directly influence how it does business?
   
• Question 20
 
  The ____ consists of the economy and the technological, socio-cultural, and political/legal trends that indirectly affect all organizations.
   
• Question 21
 
  Over the past 20 years, which of the following is an industry that has experienced both the stable and dynamic environments predicted by punctuated equilibrium theory?
   
• Question 22
 
  Technology is the ____ used to transform inputs (raw materials, information, etc.) into outputs (products or services).
   
• Question 23
 
  A high degree of buyer or seller dependence can lead to ____ in which one party benefits at the expense of the other.
   
• Question 24
 
  The ____ is the set of key values, beliefs, and attitudes shared by members of an organization.
• Question 25
 
  ____ is used to refer to a company's practice of identifying and addressing customer trends and problems after they occur.
   
• Question 26
 
  The first step managers use to make sense of their changing environments is ____.
   
• Question 27
 
  Companies doing a competitive analysis typically err by ____.
• Question 28
 
  An increase in ____ can lead to opportunistic behavior in which one party benefits at the expense of the other.
   
• Question 29
 
  What are the two types of external organizational environments?
   
• Question 30
 
  Which of the following companies is most likely operating in a dynamic environment?