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Question 1.1. (TCO 5) Using a four-year moving average forecast the amount for year 10.

Week

Demand

1

79

2

90

3

59

4

91

5

140

6

98

7

110

8

123

9

99

(Points : 10)

      


 

 

 

 

 

Question 2.2. (TCO 2) Explain the linkage between Key Success Factors, core competencies, and Operations Management. Please provide an example for a manufacturing environment and a service environment. (Points : 30)

 

 

Question 3.3. (TCO 11) Explain the linkage and importance of ethics in Operations Management. Identify three ethical challenges the OM managers have to deal with. (Points : 30)

      
      

 

 

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