Question 1.1. (TCO 5) Using a four-year moving average forecast the amount for year 10.
Week
Demand
1
79
2
90
3
59
4
91
5
140
6
98
7
110
8
123
9
99
(Points : 10)
Question 2.2. (TCO 2) Explain the linkage between Key Success Factors, core competencies, and Operations Management. Please provide an example for a manufacturing environment and a service environment. (Points : 30)
Question 3.3. (TCO 11) Explain the linkage and importance of ethics in Operations Management. Identify three ethical challenges the OM managers have to deal with. (Points : 30)