BA365 Intro to Operations Management

The Chevy Cobalt

Review the article “Mary Barra’s (Unexpected) Opportunity”. This article pertains to the Chevrolet Cobalt recall. Assume you are the manager for General Motor’s Quality Assurance department. Using your course learning from the week, determine what quality system was used. Then decide if you feel this was the proper quality system or if GM should have used a different system. Use your course materials and outside research to generate a solid analysis on the company’s procedures. Your analysis should be supported by research.

Your work should be a minimum of two (2) full pages (title and reference page are separate) following APA format.

Assignment need to have the 80/20 format. 80% need to be in own what and 20% research.