BA 520 WEEK 6 - QUEUING THEORY 532

Question #1: (Roughly 150 words) Waiting Lines

Discuss the significance of waiting line costs.  

Here, ensure to address the importance of satisfied customers, arrival points, and service characteristics.


Question #2: Queuing Theory
Answer the following questions

    Discuss the advantages and disadvantages of queuing theory for an organization in the service industry.
    What benefits are provided by the constant service time model?

Your paper should reflect scholarly writing and current APA standards. Please include citations to support your ideas.