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A public agency has been experiencing both internal and external problems with employee discontent and client dissatisfaction.

You have been hired as a consultant who will put together a human resources handbook for this agency. Your work must include rules and regulations for employees and rules which address how to properly work with clients.

You begin by looking at the Responsibility and Control. Then, you look at the handbooks of other agencies' and interview a human resources professional to learn how other agencies deal with responsibility and control.

When you have completed your research, put together the handbook on the basis of what you have learned which addresses the needs and responsibilities of agency employees and the responsibilities of the agency to its clients. Include what other agencies' handbooks you reviewed and the name of the Human Resources (HR) professional you interviewed.

Assignment 2 Grading Criteria	Maximum Points
Reviewed handbooks of other agencies and interviewed an HR professional regarding responsibility and control in his or her organization.	40
Put together the first half of a handbook which addressed the rules and responsibilities of employees.	60
Put together the second half of the handbook which addresses the agency's responsibilities toward its clients.	60
Wrote in a clear, concise, and organized manner utilizing APA format. Utilized appropriate type and number of scholarly sources for graduate level work. Demonstrated ethical scholarship in accurate representation and attribution of sources. Displayed accurate spelling, grammar, and punctuation.	40
Total:	200